Privacy Policy

Effective date: October 27, 2025

Who we are

This Privacy Policy explains how Teach Me to Live LLC ("we", "us", "our") handles information when you use EMS Protocol Quiz & Scenarios and our websites such as protoquiz.com.

Contact

General and privacy inquiries: jaden@protoquiz.com
Alternate: nathaniel@teachmetolive.com

What we collect

We aim to collect only what is needed to provide and improve the App.

A. Information you provide

• Study content you create, such as custom study sets, notes, and quiz progress.
• Support communications you send us by email or in-app.
• Accounts are not required to use the App. If we offer optional accounts or cloud sync in the future, we may process the email or account identifier you choose to provide.

B. Information collected automatically

• Device and app diagnostics such as crash reports, error logs, app version, operating system version, device model, and approximate timestamps to help us diagnose issues and improve reliability.
• Basic usage analytics, if enabled, such as aggregate counts of feature use and screen opens. We do not collect precise location, contact lists, photos, or microphone data unless you choose a feature that requires it.

C. Purchases

When you buy a subscription, Apple or Google processes your payment. We receive non-sensitive purchase metadata such as transaction identifiers and entitlement status to provide your access. We do not receive your full payment card details.

D. No patient or health records

The App is an educational tool and is not intended for patient care. We do not ask for or store patient information or protected health information.

How we use information

• To provide core features, including quizzes and scenarios and saving your progress locally, and to validate subscription access.
• To maintain, secure, and improve the App, including diagnostics and performance.
• To communicate with you about updates, support, and policy changes.
• To prevent fraud, abuse, and misuse.
• To comply with legal obligations.

Legal bases for processing (EEA/UK)

Where applicable, we rely on: performance of a contract (to provide the App and any subscription you purchase), legitimate interests (to ensure security, fix bugs, and understand overall performance), and consent (for optional analytics where required). You can withdraw consent in settings if offered or by contacting us.

Sharing

We do not sell your personal information.

• We share information with service providers that host, analyze, or support the App under contracts that limit their use to our instructions.
• We may share information to comply with law or protect rights, safety, and security.
• If our company undergoes a change such as a merger or asset sale, information may be transferred subject to this Policy or you will be notified of changes.

Data retention

• Crash and server logs are typically kept for up to 90 days unless needed longer to investigate issues.
• Local content such as your PDFs or notes stored on your device remains until you delete it.
• If we ever offer accounts or cloud sync, account-linked data would be retained while the account is active and deleted within a reasonable period after you request deletion.

Your choices and rights

• You can use the App without an account.
• If analytics controls are provided, you may disable optional analytics in settings.
• You can contact us to request access, correction, deletion, or to exercise rights under applicable laws. EEA/UK users may also request restriction, portability, and the right to lodge a complaint with a supervisory authority. California residents may have additional rights under the CCPA/CPRA.

Security

We use reasonable administrative, technical, and physical safeguards appropriate to our App, including transport encryption (HTTPS/TLS) and restricted server access. No method of transmission or storage is completely secure.

Children

The App is not directed to children under 13, or under 16 where applicable. We do not knowingly collect personal information from children. If you believe a child has provided information, contact us and we will delete it.

International data transfers

Your information may be processed in the United States or other countries with different data protection laws. Where required, we use appropriate safeguards such as Standard Contractual Clauses.

App store disclosures

• Educational use only. The App is not a medical device and must not be used for patient care or real-time clinical decisions.
• Account deletion is not required to use the App. If we later add accounts, we will provide an in-App delete control and honor deletion requests.
• We do not track you across apps and websites for advertising. If this changes, we will request your permission using platform requirements.

Changes to this Policy

We may update this Policy. We will post the updated version with a new effective date and, where required, notify you in the App or on our site. Your continued use after changes take effect means you accept the updated Policy.

Contact us

Email: jaden@protoquiz.com
Alternate: nathaniel@teachmetolive.com

A product of Teach Me to Live LLC