Most of my attention has moved to the agency side of ProtoQuiz. New look, new structure, and a build process that is far more deliberate than it was six months ago. This is the post explaining what it is now.

Short version: an agency sends us their protocol, we build the question bank from it, and their crews get one short quiz a day on the protocols they actually run. Nobody on the crew uploads anything. That last part turns out to be the whole difference, so I want to be specific about it.

Your Crews Are Not the Ones Uploading a PDF

There is a consumer version of ProtoQuiz where an individual medic drops in a PDF and gets a study set out of it. That is a personal study tool, and it is not what agencies get.

The agency product works the other way around. Your organization sends us your protocol document. We build your question bank from it, on our side, as a one-time build for your agency. Nobody is handed an upload box and left to QA the output themselves. There is no pile of self-serve uploads from thirty different crew members, each with their own version of a document, each producing their own set of questions nobody checked.

One protocol set. One tenant. One question bank, built from the document your agency actually approved.

The Bank Is Built and Checked Before You Get It

The bank is built and verified against your protocol before it is delivered - not generated on demand from whatever file someone happened to upload. Doses, thresholds and criteria are checked against the page they came from during the build, and anything ambiguous or contradictory in the source gets flagged for a human rather than resolved by guesswork.

Then it goes to you. Your agency sees the bank before your providers do, and you decide when it rolls out. That is a meaningfully different arrangement than a tool that generates a quiz and hands it straight to your people with nobody in between.

There is now a written clinical standard behind that build, and one test governs it: a question earns its place only if getting it wrong on a call would change patient care. Doses, thresholds, contraindications, decision points, the moment the algorithm branches. Not phone numbers, not which appendix covers what, not where the sharps container goes. Your providers' training time is finite and it should be spent on the things that change outcomes.

Every Question Points Back to the Page

Every question in your bank carries a page citation to your own document. Not a citation to a national standard, not to another agency's protocol, not to general medical knowledge - to the page in your protocol where the answer lives.

Two things follow from that. Your training officer can verify any question in seconds by opening the source page. And your providers can settle a disagreement about what the protocol says by looking at the protocol, which is the habit you want them to have anyway.

If a question cannot be traced to a page in your document, it does not belong in your bank. That rule is what keeps the content anchored to what your agency actually approved, rather than drifting toward what protocols usually say.

Scoped to What Each Provider Can Actually Do

An EMT should not be drilled on paramedic-scope drugs and doses. National registry prep does not know the difference; your protocol does.

Questions are scoped by certification level, using your agency's own scope of practice chart. A provider sees what is in their scope. When someone moves up a level, their content moves with them. For agencies with their own tier structure, we build to that structure rather than forcing your people into a generic EMT/Paramedic split.

One Quiz a Day, Not a Training Project

The thing that actually determines whether protocol training works is not the size of the question bank. It is whether anyone does it.

So the product is built around one quiz a day. A short, protocol-specific set a provider can do between calls, on their phone, without scheduling a class or blocking out a shift. Sustained exposure to your protocols over months, instead of one forgettable annual refresher.

On the admin side, that daily rhythm is what produces the record: every attempt, every score, dated and attributable by name. When someone asks you to prove your people were trained on the current protocol set, that is the answer - documented, exportable, and specific to your agency.

What Training Officers Get

  • A dashboard that names names - who is weak, on what, by provider. Not an aggregate score that tells you nothing actionable.
  • Assignments - pick a topic, set a minimum score and a due date, send it. Two clicks from finding a gap to closing it.
  • One-click export - a PDF report for your medical director, your chief, or a state audit. Every metric, every provider, every assignment.
  • Quarterly content refresh - when your protocols change, your question bank changes with them.
  • Your own subdomain - youragency.protoquiz.com, accessed by link in any browser. No app store install required, no per-device setup.

What I Am Not Going to Overstate

A few things I would rather you hear from me than find out later.

Your local protocol always wins. ProtoQuiz is a training tool, not medical direction. We do not grant CE - your agency grants it by signing the record. If our content and your medical direction ever disagree, your medical direction is right and I want to know about it so we can fix the bank.

Complex documents take more work. Heavily fragmented manuals, unusual multi-part layouts, and dense flowchart-driven algorithms take more care to build well. That is exactly why the build happens on our side, verified against the source pages, instead of being handed to you as an upload result. Typical turnaround from protocol to live tenant is about a week.

Found a question you disagree with? Tell us. Every agency has a direct line, and question corrections get fixed in your bank, not filed away. A tool that trains people on protocol has to be correctable, and the fastest correction path is a training officer who reports it.

See It On Your Own Protocol

The demo is live, and there is no upload box in it. Send us your protocol and we will show you your own content, scoped to your own certification levels, before you commit to anything.