Delete Your Account and Data
Applies to: ProtoQuiz (EMS ProtoQuiz) for iOS and Android, published by Teach Me to Live LLC · Last updated: August 26, 2026
ProtoQuiz has no sign-up. The app creates an anonymous account for you automatically on first launch — you never provide a name, email address, or password. Deleting that anonymous account removes the data tied to it.
How to delete your account
You can delete your account and its data from inside the app, on either platform:
- Open ProtoQuiz on your device.
- Go to the Profile tab.
- Scroll to Delete Account & Data.
- Confirm when prompted.
Deletion begins immediately. Your anonymous account is removed and you are signed out; the app returns to its first-launch state.
If you can no longer open the app
Deleting the app from your device does not delete your data from our servers. If you have already uninstalled ProtoQuiz, the simplest route is to reinstall it and use the Profile screen — your anonymous account is restored on the same device, so the delete option will remove the right record.
If that is not possible, email [email protected] and we will help. Please note that because accounts are anonymous and hold no name or email address, we may need additional details from you — such as your approximate first-use date and the protocol document you uploaded — to identify your record with confidence.
What is deleted
| Data | What happens |
|---|---|
| Anonymous account identifier | Deleted |
| Protocol documents you uploaded | Deleted |
| Quiz progress, scores, and history | Deleted |
| Compete display name and leaderboard entry | Deleted |
| Support messages you sent us | Deleted on request |
What is kept, and for how long
| Data | Retention |
|---|---|
| Crash reports and server logs (not linked to your identity) | Up to 90 days, then deleted automatically |
| Aggregate, anonymised usage counts that cannot identify you or your device | Retained indefinitely |
| Purchase and transaction records | Retained as required by tax and accounting law |
Subscriptions must be cancelled separately
Deleting your account does not cancel a paid subscription. Subscriptions are managed by Apple or Google, not by us, so we cannot cancel one on your behalf.
Cancel before deleting your account:
- Android: Play Store › profile icon › Payments & subscriptions › Subscriptions › ProtoQuiz › Cancel.
- iOS: Settings › your name › Subscriptions › ProtoQuiz › Cancel Subscription.
Questions
Email [email protected]. For full details on what we collect and why, see our Privacy Policy.